IT Help Desk Training Course

Get trained and get certified today!

Industry-leading IT Help Desk Training course will give you the necessary skills to provide technical assistance and support to internal and external customers.
The course is designed to cover all essential aspects of help desk operations, focusing on troubleshooting techniques, communication skills, ticketing systems,
and various software and hardware support.

By the end of this course, you will be equipped with the knowledge and skills to resolve IT-related issues and deliver high-quality service efficiently.

Click here to view a lesson from this IT Helpdesk training course.

What You Will Learn

• Introduction to IT Help Desk
• Communication Skills for IT Help Desk
• Introduction to Computer Hardware
• Introduction to Computer Software
• Network Basics for IT Help Desk
• Understanding IT Ticketing Systems
• Security Basics for IT Help Desk
• Remote Support and Tools
• Advanced Troubleshooting Techniques
• IT Help Desk Best Practices

Why choose this course?

• Certificate in IT Help Desk Training
• 60-day money-back guarantee
• 100% Online
• Immediate start
• Study at your own pace
• Lifetime course access
• Straightforward, easy-to-understand lessons
• Instructor help
• Case Study and Examples
• Course notes and downloads

Industry Recognized Training Certificate

Who Should Take this Course?

This IT Help Desk Training Course is tailored for aspiring IT Help Desk Technicians considering a career in IT support, current IT professionals seeking to advance their skills
or transition into help desk roles, and non-technical professionals involved in IT operations who need to understand the fundamentals of IT support.

This includes individuals from various backgrounds, such as team leads, project managers, and product managers, who regularly interact with IT support teams.

It’s also beneficial for small business owners or entrepreneurs managing their IT infrastructure, providing a solid understanding of troubleshooting, customer service in IT, and IT best practices.

Course Data

IT Help Desk Training

Master IT support skills with our professional IT Help Desk Training Course. Ideal for beginners and professionals.

Course Provider: Organization

Course Provider Name: Satoms

Course Provider URL: https://satoms.com

Course Mode: Online

Course Workload: PT10H

Duration: PT10H

Repeat Count: 1

Repeat Frequency: Daily

Course Type: Paid

Course Currency: USD

Course Price: 149.00

Editor's Rating:
4.7