• 7 Sections
  • 23 Lessons
  • 8 Hours
Expand all sectionsCollapse all sections
  • Module 1: Introduction to Voice over IP (VoIP)
    4
    • 1.1
      Overview of VoIP Technology
    • 1.2
      Benefits and Challenges of VoIP
    • 1.3
      Types of VoIP Services
    • 1.4
      VoIP Network Components
  • Module 2: VoIP Protocols and Standards
    3
    • 2.1
      SIP, SDP, RTP, RTCP
    • 2.2
      VoIP ports and flows
    • 2.3
      Interoperability basics
  • Module 3: VoIP Signaling and Call Control
    3
    • 3.1
      SIP call flow fundamentals
    • 3.2
      Dial plans and routing
    • 3.3
      Trunks and edge control
  • Module 4: Voice and Media Encoding
    3
    • 4.1
      Codecs explained
    • 4.2
      Bandwidth and packetisation
    • 4.3
      DTMF and fax
  • Module 5: VoIP Quality of Service (QoS) and Security
    3
    • 5.1
      QoS for voice
    • 5.2
      Designing for low loss/jitter
    • 5.3
      VoIP security essentials
  • Module 6: VoIP Network Design and Deployment
    3
    • 6.1
      VoIP-ready LAN design
    • 6.2
      WAN and multi-site design
    • 6.3
      Deployment workflow
  • Module 7: VoIP Troubleshooting and Monitoring
    4
    • 7.1
      Symptom-to-cause mapping
    • 7.2
      Packet-level troubleshooting
    • 7.3
      Monitoring and baselines
    • 7.4
      VoIP Course Summary

VoIP Network Engineer Specialist

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