Data Privacy: GDPR, CCPA & Compliance

What You Will Learn

Work through common privacy decisions rather than legal theory alone. By the end of the course, you will be better prepared to:

• Identify personal information in devices, service tickets, logs, and business systems.
• Explain core GDPR requirements and how California’s CCPA, as amended by the CPRA, differs.
• Apply data minimization, access controls, retention, and secure disposal practices.
• Recognize privacy rights requests and route them for verified handling.
• Spot risks involving vendor access, international transfers, and potential security incidents.
• Record the reasons for privacy decisions and escalate uncertain cases to the appropriate team.

Why Train with Satoms

Privacy rules can feel abstract until a customer asks for their information, a device contains personal records, or a vendor needs access to a system. Satoms connects the principles to situations you may face at work, helping you recognize what to handle yourself and when to seek guidance.

This excellent-quality online training is written by an industry expert with over 10 years of practical experience. Its clear, workplace-focused approach is designed to build useful knowledge and confidence without requiring prior privacy law training. Real course reviews are displayed separately on this page, so you can consider learners’ feedback alongside the course details.

Who This Course Is For

This beginner-level course is for people whose work brings them into contact with customer or employee information, including:

• HR, administrative, customer service, and sales teams handling personal details.
• Business owners, managers, and team leaders responsible for everyday processes.
• Marketing and compliance personnel who need a practical grounding in privacy decisions.
• IT support staff working with devices, accounts, or service records.

Course Benefits

Stronger privacy habits can reduce unnecessary exposure of personal information during routine work. You will be better equipped to limit access, avoid keeping data longer than needed, and recognize when a request needs verification before anyone responds or discloses information.

In workplace scenarios, you will practice spotting issues early enough to involve the right internal team. You will also see how clear records of decisions can support consistent handling and workplace compliance checks.

Training Certificate on Completion

Allow approximately 6 hours for the course, including its final assessment. The assessment has 15 questions, a 45 minute time limit, three attempts in total, and an 80% pass mark. After you successfully complete the course requirements, you will receive a Satoms training certificate documenting your completion.

Course Requirements

• Basic familiarity with workplace IT systems and service processes.
• Access to an internet-connected device for online learning.
• No prior privacy law training is required.